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  • Where does Ship?
    Currently can only ship to addresses in United States, Canada and the United Kingdom. If you would like order an item to be shipped outside of the countries we serve; please contact us for additional details.

  • When will my order be shipped? When it will arrive?
    Order placed Monday thru Thursday prior to 1PM PST, may be shipped the same day.
    *Please note: Orders place on Friday, prior to 1PM PST are not guaranteed to go out the same day and may be shipped out on Monday.

  • Does deliver on Saturday/Sundays? does not currently offer delivery on Saturdays. However, we do offer FREE ground shipping as well flat rate 3rd day and next day shipping.

  • How do I cancel or change my order?
    To cancel or change an order you placed at, please contact customer service at 877.577.1963 or email us at You may change or cancel your order as long as it has not shipped. Once an order has shipped, it cannot be changed or canceled. 

  • How do I check the status of my order?
    To check the status of your order, simply, log into your account and visit the order history section within your account. Once you place an order you will receive a order confirmation email. You will also receive an email once your order has been shipped. Your shipping confirmation email will include your package(s) tracking number.
    *Please note that it may take up to 48 hours after the package leaves our warehouse for your tracking information to appear in the shipment tracking system.


  • What are the benefits of signing up for an account with
    You can customize your account settings, complete returns and save credit card information for faster checkout for the next time you visit


  • What do I do if I forget my account password?
    If you forget your password, please click on the “forgot password” link on the sign in page.


  • Does charge sales tax?
    In compliance with individual state tax regulations, sales tax is automatically applied to your order if your shipping address is in the State of California.


  • How do I apply a promo code?
    1. When you are ready to checkout; simply hover over the shopping bag located on the top right corner, click “View Bag”.
    2. Under “Promotional Codes” type in the provided promo code and click apply coupon.
    3. Once you click “Apply” you should see your discounts reflected in your total.
    4. That’s it, you’re DONE.

    Then continue through checkout.




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